Accessibility

This accessibility statement applies to https://somersetsafeguardingchildren.org.uk/ run by the Somerset Safeguarding Children Partnership (SSCP).

The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.

View the site your way:

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.

AbilityNet provide advice on making your device easier to use if you have a disability.

Feedback and contact information:

Please contact us if you have an accessibility query including:

  • if you are experiencing issues with accessing information or using the website
  • if you find an accessibility problem not listed on this statement
  • if you have positive feedback on the accessibility considerations made.

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply. You can email via our online form

Alternative formats:

If you need information in an alternative format*, such as braille or a language other than English please contact us by email via our online form in the first instance.

*An English-speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or a family member to help you with this.

We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

Complaints process:

Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.

Enforcement procedure:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility:

Somerset Safeguarding Children Partnership is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status:

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content:

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.

If you find something that does not work that we missed, remember to contact us, you can email via our online form

Non-compliance with the accessibility regulations:

This section covers issues that we need to fix and are working to do so.

Disproportionate burden:

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and documents:

Any new PDFs or documents we publish will meet accessibility standards.

Where we update old documents, or find inaccessible documents as part of an audit, we will update them to full compliance.

3rd party content:

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the 3rd party to improve its accessibility. This may include:

  • links to non-SSCP websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

Preparation of this accessibility statement:

This statement was prepared on DD MM 2023. It was last reviewed on DD MM 2023.

This website was last tested on DD MM 2023. The test was carried out by Blaze Concepts.

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