Mobile Phone Safety: a guide for families

The festive period often means exciting gifts—and for many children, that includes their very first mobile phone. While phones can help children stay connected, learn, and have fun, they also introduce new responsibilities and risks. As professionals, you can play a vital role in helping families prepare for safe and positive experiences by sharing these resources with children and families you work with.

Here are some important factors for parents and children to keep in mind:

  • Set strong passwords: Use easy-to-remember but hard-to-guess passwords. Parents can help younger kids set these up.
  • Update regularly: Make sure apps and the phone’s software are up to date to keep hackers away.
  • Be careful online: Never share personal details like your address or school name with strangers.
  • Avoid suspicious links: If you get a strange message or link, don’t click it—show it to a parent.
  • Download Apps safely: Only get apps from trusted stores like Google Play or Apple App Store.
  • Talk about cyberbullying: If something online makes you uncomfortable, tell a parent right away.
  • Limit screen time: Too much phone time can hurt your eyes and sleep. Set family rules for phone use.
  • Take breaks: Stretch your hands and look away from the screen every 20 minutes.
  • Always lock your phone: Use a passcode/biometric for security.
  • Know emergency numbers: Teach kids how to call for help if needed.
  • Use location sharing wisely: Parents can use family safety apps to keep track of kids when they are out.
  • Learn SOS features: Show children how to use emergency call options on their phone.

Click the image below to access a useful resource relating to online safety. Each tile takes you to a guide offering support on a variety of topics.

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