Resolving Professional Differences Protocol

Updated: September 2025

There will be times when there are differences of opinions about how best to support a child and family, and the intervention required by different agencies.

In the first instance, attempts should be made to resolve differences using the Resolving Professional Differences Protocol (Steps 1 & 2 – informal) within agencies to seek the best outcome.

If agreement is not reached and resolution of differences become ‘stuck’ then the Resolving Professional Differences Form (Step 3 – formal) should be completed in line with the Resolving Professional Differences Protocol guidance.

Latest updates include:

  • Changes to Stage Four of the Resolving Professional Differences process
  • Further clarity on timeline expectations at each stage of the process
  • Additional communications around who to contact if you are unsure on how to proceed with the RPD

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